Privacy Policy

Last Updated: September 30, 2026

This Privacy Policy describes how Marwa Kadi LLC, doing business as MKADI ("MKADI," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit mkadiusa.com (the "Site"), purchase our products, communicate with us, subscribe to our email or SMS/text marketing programs, or otherwise use our products and services (collectively, the "Services").

Information We Collect

The personal information we collect depends on how you interact with MKADI and our Services.

Information You Provide to Us

We may collect information that you provide directly to us, including:

• Name

• Email address

• Telephone or mobile phone number

• Billing address

• Shipping address

• Account information

• Order and purchase information

• Payment and transaction information

• Products placed in your shopping cart or wish list

• Marketing preferences

• Email and SMS subscription preferences

• Customer service communications

• Reviews, inquiries, and other information you submit to us

SMS and Mobile Messaging Information

If you subscribe to MKADI's SMS/text messaging program, we may collect information related to your participation, including:

• Mobile telephone number

• Date and time of consent

• SMS opt-in status

• SMS opt-out requests

• Subscription status

• Message delivery information

• Interactions with our messages

• Other information necessary to operate and maintain our messaging program

Information Collected Automatically

When you visit or interact with our Site, we may automatically collect certain information, including:

• IP address

• Device information

• Browser type

• Network information

• General location information derived from your IP address

• Pages and products viewed

• Referring websites or sources

• Shopping and browsing activity

• Date and time of visits

• Interactions with our Site and advertisements

We may collect this information using cookies, pixels, tags, analytics tools, and similar technologies.

Information From Third Parties

We may receive personal information from third parties that help us operate our business, including:

• Shopify and ecommerce service providers

• Payment processors

• Shipping and fulfillment providers

• Email and SMS messaging providers

• Advertising and marketing providers

• Analytics providers

• Customer service providers

• Fraud prevention and security providers

How We Use Personal Information

We may use personal information to:

• Process and fulfill orders

• Process payments and transactions

• Provide order confirmations and shipping updates

• Manage customer accounts

• Provide customer support

• Respond to questions and requests

• Communicate with customers regarding purchases and accounts

• Operate our email and SMS marketing programs

• Send promotional communications where permitted

• Send abandoned cart or checkout reminders where permitted

• Personalize customer experiences and product recommendations

• Analyze and improve our Site and Services

• Measure advertising and marketing performance

• Prevent fraud and unauthorized transactions

• Protect the security of our Services

• Maintain marketing consent and opt-out records

• Comply with legal, regulatory, tax, and accounting obligations

• Protect our legal rights and interests

SMS/Text Message Privacy

When you affirmatively consent to receive SMS/text marketing from MKADI, we may use the mobile telephone number you provide to send you recurring marketing and promotional messages.

Messages may include product information, promotions, special offers, discounts, abandoned cart or checkout reminders, and other MKADI marketing communications.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from MKADI.

Message frequency may vary. Message and data rates may apply.

You may opt out of MKADI marketing text messages at any time by replying STOP to a marketing text message from us.

For assistance, reply HELP where supported or contact us at info@mkadiusa.com.

We may use third-party SMS and communications service providers to deliver and manage messages on our behalf. These service providers may process your mobile number and related messaging information only as necessary to provide services to MKADI.

We do not sell your SMS opt-in information or consent to third parties for their own marketing purposes.

We do not share your SMS opt-in information or consent with third parties for their own independent marketing or promotional purposes.

SMS opt-in information may be shared with vendors, service providers, telecommunications providers, and other parties involved in delivering and supporting our messaging program, but only as necessary to provide those services.

Your consent to receive SMS marketing from MKADI is specific to MKADI and is not transferred to another business for that business's independent marketing purposes.

Email Marketing

If you subscribe to our email marketing communications, we may send you information about MKADI products, promotions, discounts, special offers, and company updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in our marketing emails.

Opting out of promotional communications does not prevent us from sending necessary transactional or service-related communications, such as order confirmations, shipping notifications, security notices, or customer service responses.

Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our Site.

These technologies may help us:

• Remember your preferences

• Maintain your shopping cart

• Understand how visitors use our Site

• Improve Site functionality

• Analyze traffic and performance

• Prevent fraud

• Provide personalized content

• Measure advertising effectiveness

• Provide targeted advertising where permitted by law

You may control certain cookies through your browser settings and, where available, our privacy or cookie preference tools.

Disabling certain cookies may affect Site functionality.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services, including:

• Shopify and ecommerce technology providers

• Payment processors

• Shipping and fulfillment providers

• Customer service providers

• IT, hosting, and cloud providers

• Security and fraud prevention providers

• Analytics providers

• Email and SMS communications providers

• Advertising and marketing service providers

• Professional advisers, including attorneys and accountants

• Government authorities, regulators, courts, or law enforcement when required or permitted by law

We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Service providers that process information on our behalf may use that information only as necessary to provide their services to us or as otherwise permitted or required by law.

SMS opt-in information and consent will not be sold or shared with third parties for their own independent marketing purposes.

Sale, Sharing, and Targeted Advertising

MKADI does not sell personal information in the traditional sense of exchanging personal information directly for money.

However, certain privacy laws define "sale," "sharing," or "targeted advertising" broadly and may include certain advertising activities involving cookies, pixels, advertising networks, or similar technologies.

Where required by applicable law, we provide consumers with applicable rights regarding these activities.

Regardless of other advertising practices, SMS opt-in information and consent are not sold or shared with third parties for their own independent marketing purposes.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

If you believe your personal information or account has been compromised, please contact us at info@mkadiusa.com.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to meet our business, legal, accounting, and regulatory obligations.

This may include retaining information for:

• Order fulfillment

• Transaction records

• Customer support

• Account administration

• Fraud prevention

• Dispute resolution

• Marketing consent records

• SMS and email opt-out records

• Legal and regulatory compliance

Retention periods vary depending on the type of information and applicable requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Obtain a copy of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

• Object to or restrict certain processing

• Opt out of certain sales, sharing, or targeted advertising where applicable

• Appeal certain privacy decisions where provided by applicable law

These rights may be subject to exceptions under applicable law.

To submit a privacy request, contact us at:

info@mkadiusa.com

We may need to verify your identity before completing certain requests.

International Users

MKADI operates from the United States and uses service providers that may operate in multiple countries.

If you access our Services from outside the United States, your personal information may be transferred to, processed, or stored in the United States or other countries where we or our service providers operate.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

European Economic Area and United Kingdom

If you are located in the European Economic Area or United Kingdom, our legal basis for processing personal information may include:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate interests where those interests are not overridden by your rights and interests

Where processing is based on consent, you may withdraw your consent at any time.

You may also have the right to submit a complaint to the applicable data protection authority.

Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information directly from children under 16.

If you believe a child has provided us with personal information, contact us at info@mkadiusa.com so that we can review the matter and, where appropriate, delete the information.

Third-Party Websites

Our Site may contain links to third-party websites, applications, or services.

We are not responsible for the privacy or security practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technologies, or legal requirements.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.

Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or your personal information, contact:

Marwa Kadi LLC DBA MKADI

9917 Bodega Bay Road
Fort Worth, TX 76177
United States

Email: info@mkadiusa.com
WhatsApp: +1 (682) 331-6417
Website: www.mkadiusa.com