سياسة الخصوصية

Privacy Policy

Last Updated: March 7, 2025

This Privacy Policy explains how Marwa Kadi, known as Mkadi ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mkadiusa.com (the "Site") or otherwise interact with us regarding our services (collectively, the "Services").

By using our Services, you agree to the terms outlined in this Privacy Policy. Please read it carefully.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with an updated "Last Updated" date. It is your responsibility to review this policy periodically for updates.

How We Collect and Use Your Personal Information

Over the past 12 months, we have collected personal information from various sources. The type of data collected depends on how you interact with our Services.

1. Information You Provide Directly

We collect information that you voluntarily provide, including:

  • Contact Details: Name, address, phone number, and email.
  • Order Information: Billing address, shipping address, payment confirmation, and purchase details.
  • Account Information: Username, password, and security questions.
  • Shopping Details: Items in your cart, wish lists, loyalty points, and referrals.
  • Customer Support Information: Messages or inquiries submitted to our support team.

Certain features may require providing personal details. If you choose not to provide them, you may not be able to access specific services.

2. Information We Collect Automatically

When you visit our Site, we may automatically collect:

  • Device and Browser Information
  • Network Connection Data (IP address, location)
  • Usage Data (e.g., pages viewed, time spent on our website)

This data helps us improve user experience and enhance security.

3. Information from Third Parties

We may receive information from:

  • Shopify, which powers our store.
  • Payment Processors, which handle transactions securely.
  • Marketing & Advertising Partners, for personalized promotions.

Any data from third parties is treated according to this Privacy Policy.

How We Use Your Information

✅ Providing Services: Processing payments, fulfilling orders, and account management.
✅ Marketing & Advertising: Sending promotional emails and personalized recommendations.
✅ Security & Fraud Prevention: Protecting against unauthorized access and fraudulent activity.
✅ Customer Support & Service Improvement: Enhancing user experience and resolving inquiries.

If you are in the EEA (European Economic Area), we process your data under Art. 6 (1) (f) GDPR for legitimate business interests.

Cookies and Tracking Technologies

We use Cookies and similar technologies to:
✔ Store user preferences
✔ Improve website performance
✔ Provide targeted advertising

You can manage or disable Cookies in your browser settings. However, disabling them may affect website functionality.

📌 Learn More About Cookies: Shopify’s Cookie Policy

How We Share Your Information

We may share personal data with:

  • Service Providers (payment processing, IT, analytics)
  • Marketing Partners (for promotions and advertising)
  • Business Affiliates (within our corporate group)
  • Legal Authorities (if required by law)

We do not sell your personal data without consent.

Data Security & Retention

We implement strict security measures to protect your data. However, no online service is 100% secure. If you believe your account has been compromised, contact us immediately.

We retain your data as long as necessary for:

  • Order fulfillment and customer support
  • Legal and regulatory compliance
  • Fraud prevention and dispute resolution

Your Rights

Depending on your location, you may have the right to:
✔ Access your personal data
✔ Request deletion of your data
✔ Correct inaccuracies
✔ Opt out of marketing communications
✔ Restrict processing of your data

For EU users: You may also have the right to data portability and withdraw consent.

To exercise your rights, contact us at: info@mkadiusa.com

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect data from individuals under 16 years old. If you believe a child has provided us with personal data, contact us to request its deletion.

International Data Transfers

If you are accessing our Services from outside the United States, your data may be transferred to servers located in different countries. We comply with global data protection regulations to ensure secure transfers.

Contact Us

For any privacy-related inquiries, please contact us:

📧 Email: info@mkadiusa.com
📞 WhatsApp: +1 (682) 331-6417
🌍 Website: www.mkadiusa.com
📍 Business Address: 9917 Bodega Bay Road, Fort Worth, TX, 76177, US

If you believe your privacy rights have been violated, you may file a complaint with your local data protection authority.